Why Home Swiftlet

FREE DOMESTIC SHIPPING ON ALL ORDERS ABOVE $100

Yes, you have read correctly - Home Swiftlet offers free shipping on all domestic orders above $100. 

For international orders, please kindly contact us for more details.

AUTHENTICITY & GUARANTEE

Home Swiftlet prides itself on offering high quality and authentic bird's nest at an affordable price. As such, you can rest assured that every piece is carefully harvested and meticulously hand cleaned by our highly-skilled workers. In the unlikely event that you pick up a defective product from us, we are more than happy to replace your purchase.

GENUINE CUSTOMER SERVICE

In Home Swiftlet, we make it a point to reply promptly to our customers' queries. Also, we aim to give our best advice possible with regards to our bird's nests. We don't believe in hard-selling just to earn profits; we believe in educating our customers so that they know the actual benefits of consuming Home Swiftlet's bird's nest.  

SECURE PAYMENT METHODS

Home Swiftlet accepts Visa, Mastercard, and American Express. Note, cards issued by local banks which do not carry one of the below logos will not be accepted by our global processing service, in which case we recommend Apple Pay or PayPal as an alternative.

All transactions submitted to us are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) which encrypts information you input to protect it from interception by outside parties.

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Home Swiftlet is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.